IPSA
For Immediate Service Contact: ipsa@ipsa.hr

IPSA

is a private independent company for marketing, consumer and public opinion research.  Our researchers have extensive experience in qualitative and quantitative research. We have our own field force of 150 personnel spread throughout the Croatia, capable of conducting fieldwork in any social group and on any sample. We provide explorative and in-depth personal interviews, as well as focus groups services, telephone interviewing, on-line research, multidimensional sampling, advanced data analysis, interpretation and data mining.  Our researchers can assist in many facets of decision making to include: strategic, new products/services, market segmentation, product development, price and distribution, functional and symbolic product attribute, promotional activity, target group, semantic strategy, media optimisation, campaign tracking, brand, and corporate image.  We also have long experience in developing marketing information systems and co-ordination of marketing activities for clients.


WE DO MULTI-CLIENT (Omnibus): FOOD CONSUMPTION STUDIES IN CROATIA

Featuring: a representative survey on random stratified sample of 1200 households, conducted several times a year where the cost is calculated per question, and comparison with similar surveys. The interviews are focused on the subjects related to food consumption. Besides usual socio-demographic questions (age, sex, income etc.), this survey has much additional information relevant to food behaviour (habits, attitudes and spending, media exposure, elements of life style). These questions are free of charge for all clients. Because of growing significance of children in overall consumption patterns, our sample is designed to include children from 6 years of age.

Special data analysis methodology developed by IPSA and a number of additional characteristics collected in survey enable us to describe target groups more precisely. All general characteristics and additional data about food-related behaviour are separately presented and tracked throughout different seasons. Advanced statistical data analysis can be made on request. If required, comparison between obtained results and corresponding international market trends is possible. Interpretations and suggestions for marketing decisions can be offered in addition to data tables and basic comments.

WE DO MULTI-CLIENT (Omnibus): AUTOMOTIVE STUDIES IN CROATIA

Incited by growing interest in Croatian automotive market, IPSA is now preparing multi-client study specialised for the area of automotive market and industry.

WE DO REPORTS ON USERS AND USE OF THE INTERNET IN CROATIA

IPSA conducts research on use and users of the Internet in Croatia since the beginning of 1999. The research is repeated several times a year on nationally representative random sample of 1200 respondents. Each time we conduct interviews with all Croatian ISPs as well.  Standardised reports are available on request. The reports can be adjusted to meet client's specific needs.

WE DO SEGMENTATION AND TARGETING RESEARCH

Consumers of most products vary greatly in their general attitudes, interests, opinions, demographics, as well as in their attitude and behaviour related to the product. It is usually very hard to satisfy the whole market with one product and a single business strategy.  Therefore, the first step of strategic marketing planning is the identification of homogenous consumer groups, or segmentation.  Frequently used variables for segment definition are: Geographic (region, county, size of settlement, climate, etc.), Socio-demographic (age, sex, marital status, children, education, occupation, income, size of household, etc.), Psychographic (lifestyle, values, personality), Product benefits sought (desirable product characteristics, image of ideal product), and Consumption habits (frequency, intensity, continuity, brand loyalty, ways of use, situations of consumption, etc.).

The next step is targeting, or choosing one or more marketing segment that can support a separate business strategy. Those segments have to be of worthwhile size and estimated growth. They also have to be as homogenous as possible regarding socio-demographics, motivational structure and other characteristics important for defining elements of marketing mix. The information necessary for segmentation and targeting can be gathered in two basic ways, which we usually combine by  (1.) researching secondary data, i.e. already existing sources like census, statistical yearbooks and independent commercial data bases, and  (2.) collecting data about attitudes, values, motives, habits, unfulfilled needs, lifestyle and socio-demographics on the representative sample of consumers, created specifically for that occasion.

Data are then analyzed using different data mining methods, from simple to advanced statistics, decision trees and neural networks. Segments can be defined according to only one characteristic (univariate segmentation), e.g. the quantity of annual consumption, or according to several characteristics (multivariate segmentation).

IPSA‘S CURRENT IN HOUSE RESEARCH PROJECT

On-line research studies for estimating representative samples of the Croatian population.