Survey Techniques for Homeowners Associations and Property Managers: Mailout and Handout Questionnaires
By Joseph J. Leon, Wayne C. Brown, Libby O. Ruch and Deborah N. Brown
Spiral-bound: 71 pages Publisher: Streamline Surveys, Inc.
First edition: August, 1997
This book provides Homeowners Associations and Property Managers with a powerful and valuable tool to understand the needs and satisfactions of homeowners. It includes, proposing a questionnaire survey, working with your homeowners association, developing the questionnaire, data entry, data analysis and report presentation. Such survey information can assist the property manager and the homeowners association board of directors to evaluate the contract performance of vendors, job performance of employees and gain data indicating approval or disapproval of long range plans or future infrastructure investments.
Table of Contents
Part I Why Survey Homeowners
Part II Proposing A Survey
Part III Deciding on the Population to Survey
Part IV Developing the Questionnaire
Part V Summarizing the Results of the Questionnaire
Part VI Charts
Part VII Presenting the Results to the Homeowners Association
Part VII If You Need Assistance
Appendix A1: Sample One-Page Proposal
Appendix A2: Blank One-Page Proposal
Appendix A3: General Time Line
Appendix B1: Background to Landscape Committee Survey
Appendix B2: Sample Landscape Committee Survey
Appendix C1: Sample Cover Letter
Appendix C2: Sample Follow-Up Cover Letter Index
The book is written for your specific situation.
You may do much or all of the survey yourself saving considerable expense.
We make all aspects of survey research easy.
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